Orders will be processed within 1-3 business days and please allow up to one week for shipping. 

All goods are shipped FOB Dorval, QC. Shipping charges will be added to the price of the order and will vary based on the product weight and ship to address.  Shipping charges are non-refundable.  

Items that cannot be shipped are listed below:

  • All products that are considered 'Dangerous Goods'. 
  • Items that exceed standard courier’s maximum length or weight limits. 
  • Items that are not legally exportable. 


Customer satisfaction is our number 1 priority. We offer a money back guarantee if you are not satisfied with your purchase. 

We will accept your return within 30 days of your purchase provided you have a return authorization number. A return authorization number may be provided by Boathouse by calling our toll free number 1-800-361-2966. Shipping charges are non- refundable.  Please refer to the following list of items that are non- returnable. 

  • Electronics and electrical items. 
  • Charts, books, videos and software. 
  • All cut goods (rope, carpet, sailcloth etc.) 
  • Custom made goods (rigging, splicing, sails,cushions, metalwork etc.) 
  • Non stock items. (items ordered specially upon request of the customer that are not normally stocked in the store) 
  • Product that has been worn or damaged by the purchaser or without packaging or with damaged packaging. Product and packaging are inspected prior to shipping. 
  • Items without a return authorization number. 

We reserve the right to use our discretion in any return situation.  


Boathouse is very conscious of current and competitive pricing.  Our store carries over 15,000 items. It may occur , from time to time, that some of our prices are lower or higher than our competitors.  Due to fluctuating exchange rates and other variables such as purchasing, we reserve the right to respect our pricing structure. Prices are subject to change without notice . Should an item be out of stock, we will advise the customer of any price increase to the incoming stock to let them confirm that they would still like us to ship the order.